Southampton
Block-salt softener, under-counter
Free home visit
Test the water at your tap. Then decide.
A 30–45-minute home visit, free of charge, no obligation. We test the hardness, inspect the pipework, recommend the right system — and tell you straight if you don't need one yet.
What we check, on the day
A 45-minute survey, properly done.
Everything below is included in the free visit. There's no follow-on fee, no commission target, no script.
Calibrated water-hardness test
We test the hardness in your home, not in our office — you see the strip read in ppm CaCO₃, and you can keep it.
Pipework & pressure check
Rising main location, stop-tap condition, pressure at the kitchen tap, drainage route for a brine line.
Install-location recommendation
Under the sink, in the utility, in the garage, or with an outdoor cabinet — we explain the trade-offs of each in your home.
Live tap demonstration (optional)
We bring a working softener with us. If you want, we connect it temporarily and let you feel the difference at your own tap.
Honest "yes / no / not yet"
Sometimes we'll recommend you wait — for example if you're about to refit a kitchen. We'll tell you straight.
Written quote within 48 hours
Itemised, fixed-price, by email. Valid for 90 days. No pressure tactics, no fake discounts.
From booking to install
Six steps, most of them yours.
We do the survey, the specifying and the install. You decide if and what — after you've seen the water test and the written quote.
1
Book a Free Visit
Call or fill in our form to arrange a convenient time. No pressure, no obligation.
2
Home Survey
We test your water hardness, inspect your pipework, and identify the best location for installation.
3
Demonstration
We show you the difference softened water makes at your kitchen tap so you can see and feel the results.
4
Recommendation & Quote
Based on your home and usage, we recommend the right system and provide a clear, fixed-price quote.
5
Professional Installation
Our plumber fits your softener neatly and efficiently — most installations are completed within a day.
6
Aftercare
We talk you through operation and maintenance, and we're always available if you need support afterwards.
The promise
No script. No commission. No surprises.
The salesperson and the installer are the same person. There is no commission target, no upsell ladder, no fake "today only" discount. If a softener isn't right for your home, that's what we'll say.
30–45
Minutes on site
£0
For the survey
48 hrs
Written quote
What we've fitted recently
Real installs across Hampshire.
Every one of these started with the same free home visit.
Chandlers Ford
Twin-tank install
Winchester
Outdoor insulated cabinet
Chandlers Ford
Garage-routed mains
Free home visit · No obligation
Book your free home visit.
A 60-second form opens the booking flow. We'll come back inside the day to confirm a 2-hour arrival window.
FAQs
Common questions about the home visit.
Can't see your answer? Call 07708 089515 or send a note via the contact page.